Daily Update problem



I receive the Daily Update message and select Update Now. The update goes through the process (usually 4-5 minutes) and returns me to the channel I was watching. However after 2-3 minutes my screen freezes and my remote is locked. I have to unplug my box and go through the update process a second time after which everything is normal.

This has happened 12 nights in a row. A Comcast tech came this morning and found nothing wrong with my system. Is the Daily Update process returning me to live tv prematurely as the update is still going on?

"Daily Update problem," is about XFinity-Comcast Television.

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