Damaged Yard, Run Around - DirecTV

My neighbor had there direct dish moved from my garage to their yard, We had just put sod down in our yard which the technigtion tore up the yard, Been calling for 3 weeks to get some kind of answers on what they was going to do about it, Talked to 4 different people getting the run around , First someone will get in touch 48-72 hours, NOTHING, then give them to Wed, NOTHING Again, called today on phone 44 minutes, the girl I could hardly understand really had an attude states What do you want me to do? I asked everyone that I spoke to who can I talk to send pictures no one knows nothing. Just what do you have to do to get ahold of someone who can handle such claims.