DCX3400M and IR Capability - XFinity


I have the DCX3400M box. I purchased a new entertainment center and want to store the box in a cabinet drawer. I went to the Comcast store and explained what I wanted to do. I was given an X8 jack and followed the directions to pair it with my box. I spent several hours working on this and finally called customer service. I was told that the DCX3400M box has IR built into it but it will not work within a cabinet. I use this box in my main viewing area as it has DVR capability.

I was given conflicting by 2 technical consultants. One in the store and one on the phone. My cabinet is being delivered tomorrow and don't know what to do.

Please advise.

This question, "DCX3400M and IR Capability," is about XFinity-Comcast TV television equipment.

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