i tried to use my coupon on the last day, (today, 8-19-2008) and it was declined. the retail store i went to had converters on the shelf. what gives? am i just out the $40? coupon won't be any better after expiration date will it?
they didn't know why it was declined ,it just didn't work. the clerk then called the consumer hotline @ 1-888-388-2009 and was referred to this website. the card (coupon) was then returned to me with the receipt and i came home and got online. i'm a rookie on this computer, so please try to make this fix simple. i'm really not so sure it's worth the trouble anyway,because the first converter box i got doesn't work worth a darn anyway. it keeps freezing up and skipping all the time. i think i should stop watching tv altogether, there's not much on anyway.
Unfortunately, until Congress gets off their rump to legislate a fix for expired coupons, there won't be anything we can do to help you use your converter coupon card.
For now, you may want to bookmark www.dtv2009.gov or this forum to watch for news on when expired coupon holders will be able to re-apply again.
Don't hesitate to ask us anything else! You had mentioned your existing converter box reception is bad? Are you missing channels? When you describe that the box is freezing up, is it a choppy picture, or is the picture literally frozen still, and you have to reset the converter box?