Directtv app - DirecTV

I have been a direct tv customer since March 2016, I loaded the directtv app on my iphone and Ipad and I was able to watch live tv until June 2016. Over the the 4 months I have made several phones calls to tech support for a resolutions. I have removed and re-installed the app over 10 times and with no success the app does not work. The last tech support agent I was on the phone with over 2 hours with no resolution. I was told my issue would be escalated and I would be contacted via email. As of today I have not heard from anyone and I still can't access the app. I would cancel my service if I was not under contract.

It is so frustating that after 4 months and over 10 phones call the app still does not work and I have not heard from anyone. The only phone call I receive is when my bill is past due, you want to get paid but no one will resolve my issue.


This question, "Directtv app," is about DirecTV channels, programming, equipment, and sports.