DirectTV Claiming they only received 1 out of 2 boxes - DirecTV

#1
I cancelled DirectTV and mailed back two receivers in the box they sent me. Now I'm hit with an early termination fee and they are claiming I only turned 1 out of 2 boxes. $425 fee!!! This is not the case, both boxes were in the box I mailed back. Please help!! Customer service is no help at all.


This question, "DirectTV Claiming they only received 1 out of 2 boxes," is about DirecTV channels, programming, equipment, and sports.
 
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