Down or Misconfigured Upstream Node - Time Warner Internet

#1
This question is about "Down or Misconfigured Upstream Node", with Time Warner Cable internet and apps. I noticed an upstream issue when all connections to terraform.io stopped working on Wednesday (2019-01-23). I think the TW/RR/Spectrum node from the traceroute below is down, or badly misconfigured:



$ traceroute terraform.io

traceroute: Warning: terraform.io has multiple addresses; using 151.101.65.183

traceroute to terraform.io (151.101.65.183), 64 hops max, 52 byte packets

1 192.168.1.1 (192.168.1.1) 0.537 ms 0.328 ms 0.220 ms

2 142.254.144.133 (142.254.144.133) 7.296 ms 7.864 ms 7.518 ms

3 network-024-029-006-137.cinci.rr.com (24.29.6.137) 30.206 ms 19.918 ms 21.939 ms

4 be25.blasohdp01r.midwest.rr.com (65.29.37.228) 10.323 ms 16.850 ms 15.673 ms

5 be28.clmkohpe01r.midwest.rr.com (65.29.1.44) 12.302 ms 19.332 ms 11.287 ms

6 107.14.17.252 (107.14.17.252) 26.795 ms 25.511 ms

bu-ether15.chctilwc00w-bcr00.tbone.rr.com (66.109.6.68) 27.096 ms

7 66.109.5.136 (66.109.5.136) 21.594 ms

bu-ether11.chcgildt87w-bcr00.tbone.rr.com (66.109.6.20) 22.025 ms 28.114 ms

8 66.109.5.225 (66.109.5.225) 20.946 ms 20.945 ms 36.119 ms

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Please don't direct me to call support, because this isn't on my side (by a long shot) and unfortunately I cannot get in touch with anyone who seems to be knowledgable enough to understand what I'm talking about lol. I hope someone takes notice here and follows up.



Note: All the A records for terraform.io expirence this (and follow the same path). I verified this addres space and their provider as AS 54113 FASTLY which also hosts about.com, lonelyplanet, wired, business insider, the guardian, etc. I verified issues with:



151.101.129.0/24

151.101.193.0/24

151.101.1.0/24

151.101.65.0/24



This has to be affecting others as FASTLY is a large hosting service with many major customers. I have a feeling people are calling in, but not able to understand why things are broken and being told to reboot devices on their side.



Gregory

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Down or Misconfigured Upstream Node?
 

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