Downloaded shows not showing up when in airplane mode - XFinity

#1
I recently went on a trip for work. Before I left, I downloaded as many recorded shows as possible from the DVR so that I could watch them on the plane. However, once I put the phone into airplane mode, all of the shows disappeared. This was extremely frustrating and made for two (there and back) exceptionally long airplane rides. I have used the app on the plane in the past without any problems. Why did it happen this time?


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