DVR Not Recording Programs

#1
I'm having issues with the DirecTV DVR not recording programs that are set to record, specifically series that are set to record and have are not always recording. Some series show no or (0) show set to record however, when you view the show in the guide it's that as expected and yet is not set to record. Equipment - Genie Whole Home DVR, 4-mini Genie's. HELP!
 
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