DVR Resume Feature erratic - Time Warner TV

This question is about "DVR Resume Feature erratic", with Time Warner Cable TV and apps. When watching recorded shows through my DVR and then switching to watch something else, if I return to continue watching the original recording my DVR rarely returns to the same place on "Resume" watching. Often it will only offer "Watch" (that is, back at the beginning, as if I had never started watching it), sometimes much further forward. I would say, almost regularly, it is as if I had not started watching the original recorded program at all (that is, all the way back to the beginning).

Thinking perhaps that it was my particular DVR unit, I had a service call and my unit was swapped.

Unfortunately, this did not correct the problem.

This topic covered DVR Resume Feature erratic, and TWC cable tv service.
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