Error code: 43407 - DirecTV

I'm getting an error message after verifying my number, I current have ATT unlimited Plus Plan and previously I was only paying $10.00 for the basic Directv Now plan, but for some reason i had to reactive my account and i was charge $35.00 , i spoke to someone in chat and its noted on my account to receive credit for the difference. I just want to ensure that moving forward i am only charge $10 because i qualify for the the discount. My Question how do i get this resolved ?

This question, "Error code: 43407," is about DirecTV channels, programming, equipment, and sports.
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