Freezing and skipping - DirecTV

I have recently been having issues with my DVR box freezing and skipping during recordings and live tv. I have tried to change cables that didn't seem to help and have done the non destructive recovery which helps for a short period then returns. I have noticed it happens at different times. Short of doing a destructive recovery I have no idea what to do before calling and talking to someone in support. Has anyone experienced this and found a solution?

This question, "Freezing and skipping," is about DirecTV channels, programming, equipment, and sports.
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