Genie for our motorhome - DirecTV

I am having trouble getting the local installer in Mission, Texas to deliver a new Genie DVR receiver for our motorhome. They have been here twice and will not install the Genie in our motorhome saying it won't work with my Winegard GM1518 dome satellite. Winegard assures me the HR34, HR44 and HR54 will all work with my satellite and the SWM840 wiring kit I have installed from Winegard. How can I get this problem resolved? I can install the Genie myself but I can't my order delivered! I have spent many hours talking back to talking machines. I would like a real live person to talk to who understands Directv for full time RVers!

This question, "Genie for our motorhome," is about DirecTV channels, programming, equipment, and sports.

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