Genie HR54-500 does not play 4K - DirecTV

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This question is about "Genie HR54-500 does not play 4K", with DirecTV channels, programming, equipment, and sports. I have a brand new Samsung KS9000 series UHD TV. I just had all new DTV equipment installed including a Genie HR54-500 DVR. When I attempt to watch 4K content on this TV, I get a message stating "4K is not compatible on this location." I was led to believe this new box would play 4K content. Is that NOT the case? I have read that I actually need a new model Genie mini to play 4K, or I need to use the TV's internal RVU to play 4K content? Seems a bit ridiculous to do that with all new equipment.


This topic covered Genie HR54-500 does not play 4K, and DirecTV satellite tv service.
 
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