Genie Remote not working at all - DirecTV

Genie remote isn't working at all. I've gone thru all the steps, mute and Select etc. no luck. I can access menus with the buttons on the receiver. When I go to the menu for the remote that lists the IR-RC functions they are 'grayed' out, not accessable. Checking the battery function with fresh batteries, the green light isn't steady. Blinks green rapidly.

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