Genie will not stay connected to wifi. Malfunction - DirecTV

#1
I'm a new dtv customer. I have an hr54 that never would stay connected to the Wi-Fi. Neither 5g nor 2.4g stays. But I'm pretty sure this is a well known, long standing, MALFUNCTION. I've had the system for a couple of months now and it has never worked correctly. I'M JUST WONDERING IF THERE IS AN ETA ON AN ACTUAL FIX?!

This question, "Genie will not stay connected to wifi. Malfunction," is about DirecTV channels, programming, equipment, and sports.
 
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#2
Solved!!!

Log into your router and give the 5 gigahertz band a different name from the 2.4 gigahertz band then connect the DirecTV to one of the other I have done that 12 days ago and has not been disconnected since. It also saw the problem with my cell phone not connecting
 
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