GIG Service Issues with ORBI Router - Time Warner Internet

#1
This question is about "GIG Service Issues with ORBI Router", with Time Warner Cable internet and apps. So I recently upgraded to the GIG service. Kissed my $199 g'bye!lol



Anywho, now I'm having issues coupled with my ORBI router.



Setup -



Spectrum Cable Modem #E31T2V1 connected to a ORBI router. Router has two of four ports conntected to an iMac and PS4.



Issues -



1) iMac does not recognize the ethernet cable connected. This set up was the same before i upgraded to the GIG modem. Worked flawlessly. Oddly enough, the ethernet that's connected to the PS4 works fine. I've tried to switch cables and iMac still does not recognize the cable.



2) DirecTV that's connected to the satelite ORBI router does not get internet. Checked ORBI settings and its has internet connectivity.



I've called Spectrum tech support and they said there's nothign they can do since I'm using an ORBI. But as i mentioned before, this exact same set up worked with their prior cable modem.



HELP!

GIG Service Issues with ORBI Router?
 
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