Guide and Favorites - DirecTV

Since the last download of uverse tv service the guide is not working properly. If you go to a show and click to look at it, it brings you back to the first favorite/channel. You then need to start your guide reveiw again. If you record one show, it will not allow you to record a second one. Jumps back and you need to exit out and start over again to tape another show. this all started with the download of the last tv interface software. Although tech support replaced dvrs (loosing all shows) and sent techs out twice ( told them it was software but still came out). Last tech said it was known problem. I also checked at my parents and my sister's house, same problem. Really want to know when they will get this fixed; or is my family being targeted ( just kidding),

This question, "Guide and Favorites," is about DirecTV channels, programming, equipment, and sports.