Help to Understand SB6183 Event Log Errors at Power On - Time Warner Internet

#1
This question is about "Help to Understand SB6183 Event Log Errors at Power On", with Time Warner Cable internet and apps. Would appreciate it if the good folks here could take a look at the screens from my new Arris SB6183 connected to TWC here in Irving, TX. We have 200/20 Service. The Event Log is simply the result of Power On, connected to a properly configured Airport Extreme. No splitters or junk cable, all quad shielded with professional termination.

In a day or 2 I may post updates of the screens, but I don't think corrected or uncorrected errors are a problem. We primarly stream video, and have experienced periods of sluggishness on services like Netflix run on Rokus.



Arris SB6183

SW D30CM-OSPREY-1.5.2.3-GA-01-NOSH


Status
The statuses listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration FileOK
Security Enabled BPI+
DOCSIS Network Access EnabledAllowed


Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables
1 Locked QAM256 10 729000000 Hz -4.1 dBmV 39.8 dB 0 0
2 Locked QAM256 11 735000000 Hz -4.4 dBmV 39.7 dB 0 0
3 Locked QAM256 19 783000000 Hz -4.8 dBmV 39.9 dB 0 0
4 Locked QAM256 20 789000000 Hz -5.3 dBmV 39.7 dB 0 0
5 Locked QAM256 21 795000000 Hz -5.1 dBmV 39.8 dB 0 0
6 Locked QAM256 22 801000000 Hz -5.2 dBmV 39.8 dB 0 0
7 Locked QAM256 23 807000000 Hz -5.4 dBmV 39.7 dB 0 0
8 Locked QAM256 24 813000000 Hz -5.7 dBmV 39.6 dB 0 0
9 Locked QAM256 25 819000000 Hz -5.9 dBmV 39.6 dB 0 0
10 Locked QAM256 26 825000000 Hz -6.1 dBmV 39.5 dB 0 0
11 Locked QAM256 27 831000000 Hz -6.2 dBmV 39.4 dB 0 0
12 Locked QAM256 28 837000000 Hz -6.0 dBmV 39.5 dB 0 0
13 Locked QAM256 29 843000000 Hz -6.3 dBmV 38.5 dB 0 0
14 Locked QAM256 30 849000000 Hz -6.0 dBmV 39.6 dB 0 0
15 Locked QAM256 31 855000000 Hz -6.4 dBmV 39.4 dB 0 0
16 Locked QAM256 32 861000000 Hz -6.3 dBmV 39.4 dB 0 0


Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 11 5120 Ksym/sec 30600000 Hz 40.0 dBmV
2 Locked TDMA 9 2560 Ksym/sec 19400000 Hz 38.5 dBmV
3 Locked ATDMA 10 5120 Ksym/sec 24200000 Hz 39.3 dBmV
4 Locked ATDMA 12 2560 Ksym/sec 37000000 Hz 41.0 dBmV

w20122: JKU 07-09-09: CR16167 - Hide menu when logged on as an admin end of CR16167 - Hide menu when logged on as an admin

Current System Time: Thu Dec 29 17:42:02 2016

Event Log
The table below contains the log of events that the SB6183 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

Time Priority Description
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:32 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:31 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:31 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:31 2016 Warning (5) ToD request sent - No Response received;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.0;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:18 2016 Notice (6) Overriding MDD IP initialization parameters; IP provisioning mode = IPv6[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:15 2016 Critical (3) No Ranging Response received - T3 time-out[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:07 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:07 2016 Notice (6) Provisioning Mode Changed - Reinitialize MAC...[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:07 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:07 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:07 2016 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:03 2016 Notice (6) Honoring MDD; IP provisioning mode = IPv4[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:38:02 2016 Critical (3) No Ranging Response received - T3 time-out[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:37:49 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:37:49 2016 Notice (6) Provisioning Mode Changed - Reinitialize MAC...[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:37:49 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Thu Dec 29 17:37:49 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.0;CM-VER=3.0;[/SIZE]
[SIZE=1 2 3 4 5 6 7]Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4[/SIZE]
[SIZE=1 2 3 4 5 6 7]Time Not Established Critical (3) No Ranging Response received - T3 time-out[/SIZE]
[SIZE=1 2 3 4 5 6 7]Tue Dec 27 11:13:58 2016 Critical (3) No Ranging Response received - T3 time-out[/SIZE]


Configuration

The cable modem inside the SB6183 will automatically connect to the network. If you know the frequency and upstream channel that your cable system uses to communicate you may enter it below to help the modem find it more quickly. When the cable modem successfully connects to the network it will remember the frequency. Reboot the cable modem to initiate the new settings.You may Enable / Disable the front panel LEDs with the exception of Power LED. If you Enable the front panel LEDs , you are allowed to Enable / disable the blue color for the Send and Receive LEDs on the front panel.

Configuration
Downstream Frequency (Hz) 729000000
Upstream Channel ID 11
Downstream Frequency Plan North America
Energy Efficient Ethernet Disable
Turn off front panel LEDs except power LED Enable



This topic covered Help to Understand SB6183 Event Log Errors at Power On, and TWC cable internet service.
 
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