Help with Roku Stream Beta Ap for Xfinity - XFinity

We just started service, and for one of our tv's we're using Roku. It's all set up, but when I try to login to the Xfinity Beta streaming ap, it asks for the activation code, I type it in at "let's active your device", but once I enter the code (and I've tried many times) it says, "Access not authorized, You signed in successfully but you must be an Xfinity user to enjoy this service." I am an Xfinity user!
I tried several codes, but this happens each time. Suggestions?

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