High number of uncorrectables on SB6183 - Time Warner Internet

#1
This question is about "High number of uncorrectables on SB6183", with Time Warner Cable internet and apps. I'm having a steady increase in the number of uncorrectables across all 16 channels on my SB6183. Techs have been out 2x in the last week to address. Improvements have been made so speed at 200 down is better but inconsistant. Both techs are unable to see my modem from the TWC DOCSIS software on their iPads, but I am up and running. Status posted below. Uncorrectables at zero on 1-17-17 after last tech visit.
Downstream Bonded Channels
[TABLE]

Channel

Lock Status

Modulation

Channel ID

Frequency

Power

SNR

Corrected

Uncorrectables


1

Locked

QAM256

17

555000000 Hz

-1.1 dBmV

40.9 dB

293

867


2

Locked

QAM256

18

561000000 Hz

-2.3 dBmV

40.4 dB

276

895


3

Locked

QAM256

19

567000000 Hz

-3.0 dBmV

40.2 dB

403

950


4

Locked

QAM256

20

573000000 Hz

-2.9 dBmV

40.2 dB

330

927


5

Locked

QAM256

21

579000000 Hz

-1.6 dBmV

40.8 dB

301

906


6

Locked

QAM256

22

585000000 Hz

-1.2 dBmV

41.2 dB

233

499


7

Locked

QAM256

23

591000000 Hz

-1.2 dBmV

41.3 dB

82

209


8

Locked

QAM256

24

597000000 Hz

-2.1 dBmV

40.6 dB

539

1309


9

Locked

QAM256

25

603000000 Hz

-1.7 dBmV

41.1 dB

189

515


10

Locked

QAM256

26

609000000 Hz

-1.3 dBmV

41.4 dB

538

1307


11

Locked

QAM256

27

615000000 Hz

-0.1 dBmV

41.9 dB

610

1616


12

Locked

QAM256

28

621000000 Hz

0.7 dBmV

42.5 dB

548

1301


13

Locked

QAM256

29

627000000 Hz

0.8 dBmV

42.5 dB

559

1608


14

Locked

QAM256

30

633000000 Hz

-0.6 dBmV

41.7 dB

441

1060


15

Locked

QAM256

31

639000000 Hz

-1.6 dBmV

40.9 dB

703

1696


16

Locked

QAM256

32

645000000 Hz

-2.4 dBmV

40.4 dB

966

2037


[/TABLE]


This topic covered High number of uncorrectables on SB6183, and TWC cable internet service.
 
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