HL1000 is here to stay - Time Warner TV

This question is about "HL1000 is here to stay", with Time Warner Cable TV and apps. Can't watch on demand from my set top box since yesterday. Already had my drop line replaced along with my inside connections. I called this morning and the recording said there was a problem in my area. By afternoon, it was claiming to be resolved but I still can't access on demand. This has been happening since 3/28. I had the tech out on 4/1. I asked that a trouble ticket be opened for my area (91042 Tujunga, CA) on 4/8. I'm tired. I want my on demand back. Never had problems with this intermittent availability before 2 weeks ago.

This topic covered HL1000 is here to stay, and TWC cable tv service.