How do I get the order number of a DirecTV bundle that I ordered for Thursday 11/1? -

#1
I went to the AT&T company store on Friday 11/28 at 3:00pm at the Femont Hub in Fremont, CA to order DirecTV Choice TV package bundled with Internet and VoIP phone service.. Peter Thiel, the Home Services Specialist, took my order and promised to send a copy of the order to my email address that day. I did not receive anythig by Monday 11/28, so I asked my wife to go into the Fremont Hub store to request that the information be emailed to me since my name and email address was put on the delivery order for our new home in Danville, CA on Thursday 11/1 between 11 and 1. I checked my email and no order information. I tried to call customer service, but the automated system was not helpful becuase I did not have an order number, and no customer service agents were available by phone or chat.

How can I track the installation of DirecTV with Internet and home phone without an order number that Peter Thiel did not provide at least twice when contacted?




This question, "How do I get the order number of a DirecTV bundle that I ordered for Thursday 11/1?," is about DirecTV channels, programming, equipment, and sports.
 
Top