How many times do I have to call and someone comes out before something gets fixed??? - Time Warner Internet

#1
This question is about "How many times do I have to call and someone comes out before something gets fixed???", with Time Warner Cable internet and apps. We have a brand new modem replaced after internet constantly going out. Technician had been her 2x going on a 3rd since dec 21 but outages started before that. They say maintenance has worked on the line but still an issue. Internet is currently off for the 5th time today.

How many times do I have to call and someone comes out before something gets fixed????
 
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