How to activate ir mode for new remote



My Wife has bad vision, so I got a new simple remote for her. But it requires ir mode to change cable channels. I am told there is an ir mode that needs activating. The menus I am told to search do not have that option anywhere. My xfinity remote is too complex for her including the voice command feature.

How do I switch to ir mode? This mode is used by most third party universal remotes.

"How to activate ir mode for new remote," is about XFinity-Comcast Television.

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