I need a copy of terms & Condtion - DirecTV

I need a copy of my terms and conditions because charter is telling me the information am sending them is not right. On October 6,2016 Thursday your company cut my services off. So I decided to get services with them. They have a program called buy out program. I went on line to get the terms for them. They basically telling me I need the original terms and fee copy from your company when I sing up on September 28,2014 .o told them I don't have a copy of those forms only the ones of line. So can you please send my the forms asp before the expire date. Thank Nicole Williams

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