I signed up for AT & T Uverse in September, and never received the $300 rewards card

#1
I signed up for AT & T Uverse in September, and never received the $300 rewards card

The problem is I signed up September 10 for service. You had a promotion - $300 gift card for signing up for bundled services including the U300 Tv Plan.
Service was connected October 15.

I spoke with rep who told me that I was not eligible for the $300 gift card because, even though I ordered service in September, 2016, it was not turned on until October - therefore, that special was no longer valid.
That is NOT right. Further, I was told if I don't like it I can take my service else where.

Your customer service lacks a lot.


This question, "I signed up for AT & T Uverse in September, and never received the $300 rewards card t," is about DirecTV channels, programming, equipment, and sports.
 
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