Internet connection problem - DirecTV

My main genie box will not stay connected to internet. My main box 54-200 is down stairs and the internet modem is directly above upstairs. I have contacted tech support and they tell me that it is a soft wear problem that needs updating and they don't know how long that will take. What can I do. I have internet solely to utilize my smart tv

This question, "Internet connection problem," is about DirecTV channels, programming, equipment, and sports.