Internet Promo Offers not applicable to current customers - Time Warner Internet

#1
This question is about "Internet Promo Offers not applicable to current customers", with Time Warner Cable internet and apps. I had your 12 mos internet offer of $45 per month. Now that promo is over, why don't you offer promos to your current paying customers? I spoke with a person in chat, and they were so unhelpful and not willing to budge at all.



Why don't you offer deals to current customers? You seem to want to bring in new customers, but once in, you no longer care to keep current customers.

Internet Promo Offers not applicable to current customers?
 
#2
That's how pretty much all ISPs and major corporations work. Also, this question belongs more on a Time Warner site than this one. DTVUSA - as far as I know anyway - isn't associated with Time Warner.
 
Top