iPad stuck on emergency alert - XFinity

We have the xfinity stream app on an ipad. It plays live TV for 20 seconds, then goes to an Amber Alert that is hours old. I have turned the ipad on and off, deleted and reinstalled the app and NOTHING changes this.

How do I get this old Amber Alert off my ipad stream?

This question, "iPad stuck on emergency alert," is about XFinity-Comcast TV Television Apps.

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