Is support always this bad? My internet and cable went out and nobody can fix it for three days??? - Time Warner Internet

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This question is about "Is support always this bad? My internet and cable went out and nobody can fix it for three days???", with Time Warner Cable internet and apps. Is this typical? i pay Spectrum 250 a month for this support!

Is support always this bad? My internet and cable went out and nobody can fix it for three days????
 

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