Problems programming 3500stbII
Folks, I am new to this forum but it is info from you people that inspired me to purchase an iView 3500stbII (with a CH 3-4 switch). It is a pretty remarkable gadget for the money, but it is awfully hard to nail down and get everything working. First thing you should know is that, although I purchased it to use with an antenna in an attempt to "cut the cord," I found our OTA reception was so poor at our house (after using four different antennas) that I instead cut back our cable to the bare basic package (TWC Starter TV) so that we could be assured of getting local channels to augment streaming services that we are getting through our Roku. Here is the problem: I have downloaded and installed all three of the most recent firmware updates to be able to use this unit with cable TV, as opposed to OTA (before installing the updates, it wouldn't pick up an cable channels). I tried each, doing an auto-scan and painstakingly going through all the scrambled channels to get at the ones that actually came through. The first firmware update (labeled V1) is the most comprehensive, filled with every channel in the cable system, including all the scrambled ones. The other two (V2 and V3), only show a very short list of channels after doing the auto-scan, missing several that I know we are eligible to watch in our cable package. So, I went back to V1 and painstakingly deleted all but the active channels. Here are the problems I am having: I can scroll all of the available channels using the remote, but a) there is no programming information available for any of them when I select the program guide, b) all the channels are only identified by numbers, which don't correspond to the numbers issued by the cable company, and c) when I go to the PVR scheduling section to set up a program to record on one of the available channels, it only shows a small number of those channels--less than half of those that I can see live. This is a problem I noticed back when I first got the unit and was attempting to use it with an antenna (before I downloaded the firmware updates). Do any of you know a workaround to add those "missing" channels to the PVR list so that they can recorded on my external HD? That is my primary issue. The secondary issue is whether you know of a way that I can start getting program guide info for the channels I do have. Many, many thanks for any suggestions you might have.