Low Video Output Resolution on the 4K XG1V4

A

ao46228

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#1
Hi,

I switched my cable box to get the 4K box since I have a Samsung QLED 4K tv. I still notice a low video quality even after switching. It looked like a 720p resolution when watching a baseball game tonight. I even replaced the HDMI cable with the one for my Xbox One X and there was no difference. Is this an issue that requires a technician to come fix?

"Low Video Output Resolution on the 4K XG1V4," is about XFinity-Comcast Television.

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