Mad About You--original episodes - Time Warner TV

This question is about "Mad About You--original episodes", with Time Warner Cable TV and apps. Why are the original episodes locked out of On Demand? I get a message to Upgrade to Gold in order to watch these old episodes when it clearly states they are free to subscribers? A bit confused here since just a couple weeks ago we started watching old episodes without issue.

This topic covered Mad About You--original episodes, and TWC cable tv service.