Missing channels - XFinity

#1
I am missing channels from my service. These channels are far too many to name but the main ones I use are cnn, ESPN, masn, etc. I do not use the set top box. I use Xfinity streaming service using a Roku. I checked my channel line up on the Xfinity page and it says I do not get access to the channels I enviously was given access to. Frustrating because I pay $10 a month extra for the more sports package and cannot access it.

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