MobileDVR service not working outside the home. - DirecTV

does anyone have an ETA when the MobileDVR service will start working outside the home again? it works fine inside the home(on same wifi network), but the app cannot find the DVR when i'm outside the home, and according to a chat rep its a problem on Directv's end but couldn't provide an eta when it'll be fixed.

anyone have more information?

I'm using android and ios apps, same problem.

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