My connection speed has been under 10mbs for the last month - why - XFinity

#1
I have reset my Comcast provided modem 4 times with no improvement in speed. Below are my test results since july. You can see that in July my speed was 50kbs which is still slow when I compare it to the speed I am paying for "Blast Internet"

Any ideas on how I can get back to the +50kbs speeds?

[TABLE="width: 946"]

[TD="bgcolor: #242525, align: center"]10/6/2016 7:25 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]10.81 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]5.56 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]11 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

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[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]10/5/2016 11:29 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]7.52 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]5.49 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]13 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

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[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]10/5/2016 9:19 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]7.57 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]6.34 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]13 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]10/5/2016 8:26 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]7.60 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]6.10 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]12 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]10/5/2016 8:23 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]7.55 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]5.44 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]12 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]10/4/2016 7:57 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]10.44 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]6.53 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]10 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]10/4/2016 7:56 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]4.31 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]4.93 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]10 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]9/26/2016 10:30 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]10.25 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]6.42 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]11 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]9/23/2016 6:31 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]9.99 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]6.05 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]11 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #000000, align: center"]Delete Row[/TD]
[TD="bgcolor: #000000, align: center"] [/TD]
[TD="bgcolor: #000000, align: center"]9/23/2016 6:27 PM GMT[/TD]
[TD="bgcolor: #000000, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #000000, align: center"]9.10 Mb/s[/TD]
[TD="bgcolor: #000000, align: center"]6.00 Mb/s[/TD]
[TD="bgcolor: #000000, align: center"]15 ms[/TD]
[TD="bgcolor: #000000, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #000000, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #000000, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]9/23/2016 6:22 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]10.08 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]6.05 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]10 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]8/12/2016 8:13 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]52.00 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]10.47 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]11 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]7/28/2016 7:24 PM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]51.71 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]10.51 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]10 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]7/26/2016 6:07 PM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]46.24 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]9.90 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]10 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

Share

[/TD]


[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"] [/TD]
[TD="bgcolor: #242525, align: center"]7/19/2016 1:34 AM GMT[/TD]
[TD="bgcolor: #242525, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #242525, align: center"]52.25 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]10.52 Mb/s[/TD]
[TD="bgcolor: #242525, align: center"]11 ms[/TD]
[TD="bgcolor: #242525, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #242525, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #242525, align: center"]

Share

[/TD]


[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"] [/TD]
[TD="bgcolor: #161717, align: center"]7/19/2016 1:32 AM GMT[/TD]
[TD="bgcolor: #161717, align: center"]24.126.243.212[/TD]
[TD="bgcolor: #161717, align: center"]52.51 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]10.53 Mb/s[/TD]
[TD="bgcolor: #161717, align: center"]10 ms[/TD]
[TD="bgcolor: #161717, align: center"]Atlanta, GA[/TD]
[TD="bgcolor: #161717, align: center"]~ 50 mi[/TD]
[TD="bgcolor: #161717, align: center"]

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[/TD]


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