My internet is going down several times a day - with a Netgear N450 modem that has wo

#1
This question is about "My internet is going down several times a day - with a Netgear N450 modem that has worked fine.", with Time Warner Cable internet and apps. Spectrum tech came out and supposdly fixed issue at the junction box at the end of the hall;however, still have issues.This is what I see in my Event log when it happens:

Event Log
[TABLE]

Clear Log Refresh


[TABLE]





[TABLE]

Time

Priority

Description


2016-11-21, 16:39:28.0

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-21, 16:39:28.0

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-20, 20:52:16.0

Critical (3)

Resetting the cable modem due to docsDevResetNow


2016-11-20, 14:53:49.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-18, 23:31:13.0

Critical (3)

Resetting the cable modem due to docsDevResetNow


2016-11-18, 02:56:12.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-16, 12:03:35.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-13, 18:45:18.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-12, 01:18:58.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-11, 02:36:24.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-10, 02:44:44.0

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-10, 02:36:23.0

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.0;CM-VER=3.0;


2016-11-10, 02:35:11.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-10, 02:35:11.0

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-10, 02:35:10.0

Critical (3)

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-08, 21:49:27.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-06, 19:41:47.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-06, 18:57:42.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-06, 18:48:27.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-06, 00:52:19.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-06, 00:35:20.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-05, 12:38:51.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-04, 18:17:36.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-03, 21:15:43.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-03, 19:12:01.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-02, 06:47:01.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-02, 06:24:21.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


2016-11-02, 06:10:59.0

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.1;CM-VER=3.0;


Time Not Established

Warning (5)

DHCP WARNING - Non-critical field invalid in response ;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Critical (3)

No Ranging Response received - T3 time-out;CM-MAC=c4:04:15:b5:99:a9;CMTS-MAC=00:17:10:88:77:de;CM-QOS=1.0;CM-VER=3.0;


Time Not Established

Notice (6)

Honoring MDD; IP provisioning mode = IPv4


Time Not Established

Notice (6)

WiFi Interface [wl0] set to Channel 8 (Side-Band Channel:N/A) - Reason:INIT


[/TABLE]


[/TABLE]



[/TABLE]

Help Center
Show/Hide Help Center


This topic covered My internet is going down several times a day - with a Netgear N450 modem that has worked fine., and TWC cable internet service.
 
Top