NBA League Pass and Xi box

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bhutaniscool

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#1
I've subscribed to NBA League Pass the last few years. Last week I called customer service to sign up again so I could watch a game that evening. I was told that I couldn't sign up because I didn't have an Xi box. I explained that I hadn't needed that box in previous years, but the rep refused to sign me up without explanation. I asked to speak to a supervisor for an explanation. First I was told it would be a couple of minutes, then the supervisor was unavailable and would call me back the next day. Of course the next day came and went without a phone call. Does anyone know why this requirement has been put in place? On the face of it, it appears to be a 60 % surcharge on top of the $200 for League Pass.

"NBA League Pass and Xi box," is about XFinity-Comcast Television.

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