NEO Connectivity - Dec 15 - Time Warner Internet

This question is about "NEO Connectivity - Dec 15", with Time Warner Cable internet and apps. Good Morning,

Anyone in NEO having connectivity issues with internet? The weather is fairly bad here today (high winds, snow, low temps) and i've basically lost channel 7 on the modem. I don't want to call a tech out on a day like this if there's some type of upstream issue. I've seen this before and it's been an outdoor line issue. Sometimes the channel will re-appear but there's a huge amount of uncorrectable errors (100's of thousands) within just a few minutes. I've reset the modem twice just to get a clean sync but channel 7 is toast.


This topic covered NEO Connectivity - Dec 15, and TWC cable internet service.