Netflix bundle - link existing account

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Stephanietsan

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#1
I recently updated my plan that included Netflix subscription. I was told by Netflix that when i open the Netflix app through my X1 box, I should see something that says welcome, great news your xfinity bundle includes Netflix and to follow the steps to link my existing account. When I pull up the Netflix app, my only options is to sign up for a free month or sign in. In. I’ve call a million times but no one seems to be able to resolve my issue. How do I link my existing account so that I am no longer being charged by Netflix since I get a free subscription through xfinity?

"Netflix bundle - link existing account," is about XFinity-Comcast Television.

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