Never got gidt card of 300.00 as promised - DirecTV

We signed up for U-verse in May 2016 and never got the gift card promised for 300.00
We got a gift card for 10.00
How long does it take to receive the gift card of 300.00 and what is the 10.00 gift card for?

This question, "Never got gidt card of 300.00 as promised," is about DirecTV channels, programming, equipment, and sports.

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