New format for cable box - Time Warner TV

This question is about "New format for cable box", with Time Warner Cable TV and apps. Your new format for TV box SUCKS! Can't click ahead for "Reminder" we once had. MANY shows cannot click to "Record Series". Can only schedule ONE recording at a time. Can't adjust "start time" and "stop time" Clicking on "info" sometimes actually gives LESS info than the "abbreviated" version when you are on the COMPLETE guide and a show is highlighted. You get part of what show is about. Click on "info" for that show and get LESS info. Your format SUCKS! I've called over and over to complain and NOTHING! You can't even "contact" on the web and leave messages. FIX YOUR PROBLEMS!!

This topic covered New format for cable box, and TWC cable tv service.