New X1 Service only has Cloud DVR (no DVR box), so I only get storage for 60 Hours of HD content?

J

jap5c

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When I had my service set up two weeks ago the technician said everyone with new service in my area was setup for "Cloud" only DVR service. So i didn't get an actual DVR box, just three X1 cable boxes.



I didn't ask for this, this is what they gave me. But cloud DVR only has 60 hours of HD storage whereas an actual DVR box has storage for 150 hours. I feel like I'm getting ripped off here. Why can't the cloud only storage match the box storage?



Here is the link explaining the storage capacities.

X1 DVR Services Overview



Xfinity, what is the reason for this?

"New X1 Service only has Cloud DVR (no DVR box), so I only get storage for 60 Hours of HD content?," is about XFinity-Comcast Television.

For other news regarding New X1 Service only has Cloud DVR (no DVR box), so I only get storage for 60 Hours of HD content?, and XFinity - Comcast Television, see our recommended stories below.
 
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