NFL Sunday tocket - DirecTV

#1
I sign in once and then when I go back to sign in after it logs out after awhile it says I need to log off another device before I can sign back in. I have not signed into another device. I have deleted and started over. This has been happening for 3 weeks. I call every time to customer service. They just but in a service ticket. I switched to direct tv for this perk.
 
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