No longer getting real Xfinity on Demand menu with LG remote control

R

richard_grenier

Guest
#1
Up until just recently I have been able to select Xfinity on Demand (with the genuine menu that includes news, sports, movies, networks, etc., as tabs at the top of the menu screen) using my original LG smart-tv (2017 model) remote by selecting XDM1 from the Guide menu. Now when I select that channel I am receiving a totally different menu that says "Xfinity Presents", along with a random number of unrelated selections. My call into a Comcast rep was useless as she did not seem to know what "Xfinity Presents" means. She did note that there were some channel "revisions" made at Comcast back on/about April 28th, 2020. Another channel (#199) also indicates XDM, however, it gets the same generic menu, and not the original Xfinity on Demand menu. How can I access the original XDM menu from that remote? Am I now required to use the Comcast remote for XDM? I also tried re-setting the box, to no avail? Please help?

"No longer getting real Xfinity on Demand menu with LG remote control," is about XFinity-Comcast Television.

For other news regarding No longer getting real Xfinity on Demand menu with LG remote control, and XFinity - Comcast Television, see our recommended stories below.
 
Top