No sound on Apple TV


Staff member
Are you using an HDMI cord to connect to your Apple TV from your television set? Things to check:

- Make sure your TV volume is up
- Check your settings in Apple TV and make sure you have the right sound source selected
- Try a different HDMI cable
- Turn off power off and then on, with the Apple TV and TV set.


Have you tried to see if your internet connection is running fast enough? Sometime that would be the issue that is causing no sound.
You can also try to restart your atv and see if that works. Another option is to restore the entire device into factory setting by going to Settings/General/Reset/Restore. If none of the above work go and try to switch off the Dolby sound. I recommend you leave the surround sound on auto.