Not able to use the Mobile DVR...? - DirecTV

#1
I am not able to get the Mobile DVR function to work... I have tried technical suooprt and they have been no help... I have tried on my iPad Pro and Android phone. I start with the "Get Started" . It goes through the process and eventually says " We couldn't connect to your DVR - Please try again (100)"...

Is there an advanced Tech suooprt line?


This question, "Not able to use the Mobile DVR...?," is about DirecTV channels, programming, equipment, and sports.
 
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#2
Directv is no help

I have the same problem. Upgraded my equipment and signed new 2 yr so I could have the mobile ability but it has never worked, get the same "we couldn't connect to your DVR". Have tried with 2 different phones and 2 tablets, called, and chatted with Directv several times but NOTHING. They said an engineer is working on it, just keep trying daily til it works. I asked if it will be days/weeks/months and they said they didn't know..they also said I will only be contacted if they need more info.
 
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