Oneonta Davenport area internet is out - Time Warner Internet

This question is about "Oneonta Davenport area internet is out", with Time Warner Cable internet and apps. Happened twice already. First time TWC solved it spontaneously after a failed phone resolution.

Now happened second time and have another failed phone resolution. (Power cycle modem and unscrew the splitter and wall socket cables! )
Now I have tech visit scheduled for 4 days later!!!!!

What's going on. Is this from the extreme cold lately?!

This topic covered Oneonta Davenport area internet is out, and TWC cable internet service.