Ordered premium channel 2 days ago - still not available

J

JaniceLove

Guest
#1
I signed in to Xfinity and ordered Starz 2 days ago. I got an email saying they had received my order and were "working on it." That was 2 days ago. When I try to access Starz I get the message that I must subscribe to watch it. Last time I did this it took about 15 minutes. I "chatted" with the chat bot which was no help whatsoever. Was told to "refresh" which I did with no result. Any help would be appreciated. Thanks.

"Ordered premium channel 2 days ago - still not available," is about XFinity-Comcast TV Television and On Demand.

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